Excellent Service and extra mile extended to Rockwell Automation SEA Pte Ltd by Jason Sim, Chef and the Four Seasons Catering Team.
I would like to thank Jason Sim, Assistant Sales Manager who provide a last minute catering support for my workshop lunch and afternoon tea break.
Last week, I have called Jason .. read more
Hi Charlotte and team,
I am Bin, the bride for the wedding reception on 18 February 2017 at ION Sky. Jasper passed me your contacts. I am writing to express my heartfelt gratitude to you and team for making our day so special. Thank you for being so accommodating to our last minute requests (the vegetarian bentos and rectangular tables). Our wedding SOP was a little unusual and yet your team was able to deliver efficiently with grace. The setup of round tables after the ceremony was done very swiftly with your team. We were truly amazed and grateful.
Everyone has sang praises for the quality of the food. Especially the Laksa. We were very impressed by the buffet set up decorations and they fitted very nicely to our wedding theme. It looks even better than the photos. Your staff on duty were all very polite and prompt in clearing the dirty dishes on the table. Big thank you to them for their hard work.
Well done for that! We will definitely recommend your catering to our families and friends.
The food component has always been a major headache to all wedding couples. Yet, it was a pleasant experience thanks to you and your team. You have made our day very special.
Thank you for personally coming down to oversee the setup yesterday.
Everyone commented food was very good especially the Baked Dang Gui Chicken, Fish with Pineapple sauce, Pineapple Spring Roll and Seafood Bee Hoon with Shredded Scallop.
Desserts were very nice too – Mochi was something different (in a good way) and the Mango Pomelo and Aloe Vera was very refreshing.
Decor with the big fortune cat and red bag and was also very innovative – it really brought out the CNY atmosphere/mood.
Vegetarian bento received good feedback too! Thoughtful in packing fruits in a cup separately.
Both types of yu sheng tasted great and were in very good quantity wise. Everyone had fun. It would be better if plastic sheets provided for us to cover our tables.
More scoops and tongs required as even though we had two queues for each buffet line, but with only one scoop/tong – it didn’t make a difference with having one line.
Drink was very concentrated in the beginning. Not sure if more ice was required.
Looking forward to working with you in the future (with more freebies please) J
Thank you so much for the excellent service provided by you and your team as well as the amazing food prepared as well. The food was great and my guests enjoyed the food.
It was a pleasure working with your team and we do not regret choosing four seasons catering for this event.
Thank you for the kind assistance provided.
A big shout-out to Cynthia!
I think she did very well for this event, I am impressed at her service level and her initiation to ensure that things go smoothly.
The set up was done well and the different requests were fulfilled professionally.
Overall satisfaction of the guests were positive.
Will recommend your service moving forward.
We would like to thank you and your team for the good food and services for today’s catering at all 3 places.
Your drivers came very promptly for setting up and keeping of the area and we also receive quite a numbers of compliments on the taste of the food.
Thank you once again for the excellence service.
Hi Cliffina and Jerine,
Thank you so much for all your help leading up to our event last weekend. The food was fantastic and our participants loved it (:
I’d like to thank the drivers for all their help as well.
Have a pleasant 2016 ahead!
I would like to praise John on his excellent service.
On 8th Feb, I went to your company for self collection of a CNY set order. On arrival, John attended to me. He was courteous and smiling all the time. John went through my orders item by item and placed the items back into the bag and zipped it back and thereafter I signed the form. However, I took out the items again and counted the items again on my own at the table outside the corridor. I then left the place. Unknowingly, I left 1 box of vegetable on the table. I then loaded my things into the car at the carpark and drove out of the building. I then receive a call from a number not in my contacts and it was John. John was panting and saying that I left behind a box of vegetable. I stopped my car by the roadside just outside the building near the upslope area and saw John running out of the building with my box of vegetable. He actually chased me down to the carpark, saw me drive the car out of the carpark and chased me on foot while trying to call me.
I am really impressed by John’s spirit of excellent, chasing after me on foot which not many people will do. Most will just give the customer a call and ask the customer to come back up to collect the left behind item. And John was still smiling after running for such a long distance and smiling as he handed me the box of vegetable. Thank you John, if not I would be short of food for my CNY guests. ”
Thanks for assisting with our lunch catering today noon. Your delivery guys arrived on time and did a good setup. The food was really good and delicious and received very good reviews from all our guests.
Thank you for arranging the wonderful lunch for us with a great service and prompt delivery. You and the delivery man came to set up on time and the lunch start exactly at 12.30 pm sharp. Our colleagues commented that the Laksa was delicious (though they mentioned a bit salty). The tomato fried rice was a healthier choice and the sweet potato cones was something different and delicious. The chocolate éclairs and cream puff were a great hit and tasty too. The seafood Aglio Olio and mango sago were nice.
Overall, the food was great and the pricing affordable. Will recommend you to our friends.
I would like to bring to your kind attention the excellent working attitude of your staff Ms Barbara. I called in to check on my online order, though she had explained that the company will get back to me after it is being received, she made an effort to help me instead.
After realising that the order placed was not available for the date I wanted, she actually went the extra mile to further check what can be an alternative to my need. Such a staff is definitely a valuable asset to any company. I will not hesitate to recommend Four Seasons to my contacts. She had left me a good lasting impression of your company.
Carl and I would like to thank you for the excellent service rendered throughout the wedding preparation.
Having read about all the horror stories about caterers online, I was firm in setting my expectation right at the very beginning.
You have taken note of my expectation (eg. Fast response time, quality food, puntuality etc) professionally and were able
accede to not one, but 3 of my last minute requests.
My guests have also given very good feedback on the food saying that they are warm and tasty. The buffet line was very beautifully set up too. Thank you for being there to ensure a smooth set up despite your busy schedule.
You impressed me further by sending me a follow up SMS to check if everything was to my satisfaction.
Thank you for the pleasant experience. We will not hesitate to refer any friends to you should they require an affordable and reliable catering service.
Just want to say thank you for the wonderful service provided for my event last month. Our volunteers had a delicious and sumptuous meal and we all love your recommendation for the Laksa “Live” station!
Hope that we will have more working opportunities in 2016!
Thank you for your assistance. You have given us very good service and we are impressed with four seasons Many of our guests were similarly satisfied with the food. Good job and rest assure that four seasons will be recommended to any of my friends who need catering services in future.
Blessed Christmas. Thanks for your support and services rendered to our IHiS Year-End Party. You and your team take extra effort to organize the food stations. I spoke to some colleagues and they are happy with the food items. Particularly, I must comment that your presence throughout the event truly make a difference. Thanks again, Noah.
Dear Alden & Team,
Nice meeting you and we want your to know that we are really impressed with the quality of the services that your team provides at our event yesterday. We would like to thank you and your staff for completing the set up on time and professionally. Your delivery staff have been very helpful and was courteous and friendly.
We have been business partners for many years and we have recommended your company to others because of our satisfaction with your service. We need reliable service providers like you and have been working in hand with Alden who is so professional, from providing us the quotation to confirming with Order Form, helping with the setup personally and follow up with call to check if everything is in order after the event.
We want you to know that we appreciate your efforts and look forward to continuing our business relationship.
Hi Jerine & Charlotte,
We would like to thank you, Charlotte and Brandon for helping to make our event a success!
Thanks for accommodating all our last minute changes and requests. Overall, it was very well managed and done up. We are very satisfied.
Deco was very nice. Brandon managed the sound system very well. (But I think we stressed him out too much. Haha..)
Popcorn, candy floss and ice cream was nice. Food spread was good.
Aside from all these good pointers, maybe to help you all in future, what can be improved would be the taste of the food.
It looks very appetizing but was not as tasty as we hoped it would be (eg. the rice and noodle looks very nice but taste a bit bland).
But overall food taste still ok!
Do let me know how we can proceed with the rest of the payment and hope we can work together again in future. Thanks!
Hi Shen Ai,
From all of us, we really thank you for your service, and we really appreciate the services that you had provided us. The food are excellent and your staff provide a quality of professionalism.
We definitely recommend your service to our friends and colleagues. I will definitely ask your service again in future events.
Again thank you and more power..
The service provided by Ms. Sharon Tay (Event Sales Executive) was stupendous. She had a lot of initiative. She made sure that the food items were appropriate for the guests, and was present to oversee the set up of the teabreaks/lunches. She was always around to ensure the smooth running of the events, and she was always only a phonecall/text message away if I should need clarification or special request. A case in point was when an international participant had a strict dietary requirement, which we were not told beforehand. I made a special request for her, and Ms Sharon Tay immediately thought of a solution for us. The participant was really grateful for it, and so are we. Kudos to Ms Sharon Tay and her team. Special mention also goes to the chinese driver/deliveryman. He was always very prompt and always had such a pleasant disposition, in spite of the hard work. Four Seasons Catering has a wonderful team of chefs, sale representative and service staff. I would certainly highly recommend Four Seasons Catering to my friends and department for future catering needs.
Good morning Jerine,
Thank you for the smooth start up for the reception yesterday. The set up was good, and also the guests all commented that the food was good too! We are really glad that you had help make our special day a success with the nice tea reception! Would definitely recommend Four Seasons to my friends!
Thank you once again!
Eugene and Mabel
Thank you for making this experience such a lovely and sumptuous one for the guests as well as Ian and myself.
The food was widely raved about. Guests kept coming up to us to present compliments on how great the food tasted and how awesome the whole placement of the buffet was.
Thank you once again for making it so wonderful for us all.
Will definitely patronise Four Seasons again for future events
Ian and Lynette
I am happy to inform you that our corporate lunch event was a success. I received good reviews from my colleagues. They were very happy with the set-up and the food quality.
I would like to thank you for your patience and professionalism in handling my orders and last minute requests. I have organized many big events but this is the first time that a sales person from the catering company, came down to oversee the event set up. Thank you also for making the time to meet me and ensuring all was good before the event started.
I am very impress with the services rendered by you and your team – delivery staff were helpful and friendly, serving team – a talented young group. It has been nothing but a good experience from the start to the end. Keep doing what you are doing. I wish all of you continuous success in your career.
Hopefully we will be able to work together again in future.
Dear Shen Ai,
Thank you very much for your help in arranging the convenience buffet for yesterday event, the kids and the parents are all so happy with the food. The food are beyond our expectation and I will definitely recommend your service and buffet to allergy community if they ever need to order buffet. You also go to the extra miles to ask the chef about the food and willing to help us to adjust and change the items to suit our needs.
We will definitely order again from you in future.
We would like to thank Shen Ai for her professionalism and unwavering diligence in accommodating to our request in change of food quantity, in numerous occasion.
We would like to compliment her “extra mile effort” in providing wedding theme decoration for our buffet line, despite of resource constrain.
Shen Ai empathised on our predicament in organising this wedding buffet reception for the first time, and provided sound advice to assist us in the smooth delivery of our buffet reception effectively.
Last of all, we would like to thank the delivery staff for their efficiency in setting up our desired buffet decorations.
Thank you Shen Ai once again for making our event a success.
Hi Shen Ai,
I am very happy with Four Seasons Catering, this is the first time ordering from Four Seasons Catering, this is the best catering in terms of presentation and food quality compare to other caterers I had used in the past, so I have no comments on any improvements.
– Cindy Choi, 12 Aug 2015
It was very well done. We received many positive compliments about the food being yummy and affordable.
Also, the service and set up was properly done and designed even the utensils were placed in a unique format.
We look forward to working with you again!
Our organising committee was very happy with the layout and setting of the items. Most importantly, we felt that the food provided was sufficient for our guest.
Thank you Shen Ai and we will definitely be ordering from Four Seasons Catering again. The food was delectable and we received many good feedback from our guests and relatives!
Continue to keep up the good work that are doing now! Had our events presented pleasantly and overall review of the food from our guests are great. Keep impressing and wowing your guest!
Appreciate Cynthia Tan from Event Sales Team. Great service from her, as she exercised flexible when listening to our needs. Thumbs up. Also the deliveryman responded quick enough to our SMS and delivered on time despite heavy traffic jam on 26 March. Everyday the setup was very neat and tidy. Very impressed. Like.
On behalf of our boss Hod Science Mr Clement Ong and my fellow colleague Esther. We would like to extend our greatest gratitude to your team for our success in catering for 20th Awards Ceremony lunch buffet. We are very grateful that you came down personally to help us out on the day of the event. Many thanks again. Looking forward to work with you again.
Hoo See Wai, Northland Secondary School
Just want to drop a thank you note for the great food that your team had prepared.
Everyone enjoyed the dinner and they even commented that the dessert selection was Fabulous!
Thank you for putting up with our requests in making space between the buffet spread to allow management team to serve the staffs.
Kudos for the great team work in putting everything together for us in such a short time.
On behalf of Transit Link, thank you.
Thank you very much for your assistance in the planning and execution of our order for our event – Ecommerce held yesterday. We were pleased with your smooth planning of the whole event throughout.
On this note, we would also like to express our appreciation to your colleague, Alan for being so responsive and on time arrival made our event a successful one. He displayed professionalism and we certainly look forward to working with Four Seasons in the near future.
Thank you once again.
CHEO Mei-Leng 石美玲
Hi Shen Ai,
I appreciate your prompt responses in arranging the delivery today. The food is very good and everyone in my department gives very good review. Keep up the good work and the standard of your food. Hope we will have more deliveries from your company in the near future.
Bryan,Tan Yong Kang
Hi Shen Ai,
Yes the event was successful! Everyone loved the food, looks good and tastes good too Will definitely cater from you guys again the next time we have an event!
Dear Mr Ong,
I hope you are well.
I want to thank you for the wonderful service you have provided.
We have also received excellent reviews on the buffet spread prepared for the night.
Everything was beautifully set up and the food was delicious.
Thank you and have a great day.
I would like to commend on your staff’s efficiency today. It was so timely and impressive.
Thank you for coming down to Changi Fire Station to oversee the whole set up, your presence also assure us that Fourseasons truly cares about good service and good quality.
With regards to the catering, the food was great, especially the lunch, my guys were very happy and it is definitely value for money.
Thank you once again for ensuring that everything went through smoothly.
Thank You & Best Regards
LTA Chiew Zhiming
Everyone enjoyed the food at the NTUC centre the other night. Thanks to you and your team’s great service that the event went off really successfully. Looking forward to working with you again in the near future.
My event when smoothly today and thanks to you for the well arrangement.
With much of appreciation, thank you.
Attached is the feedback form. I would like to put on record that I think you’ve done a great job and I’m happy with the level of service standards that you’ve provided. The service staff were very positive too despite the stressful job of having to cater to a 550 pax lunch. Jason also did a great job. Thank you for making this event a success.
There were also rave reviews about the laksa and most of the food, though dessert ran out a little faster than we anticipated.
Thank you once again, and Merry Christmas!
We were on a special visit to Sembawang Airbase last Friday, 7 December 2012. Refreshment was served and I noticed it was from Four Seasons Catering.
As a Vegetarian, I noticed that not many craters are able to whip up tasty and creative unique vegetarian dishes. I would like to compliment on the VEGE Dried Mee Siam from Four Seasons, it was the most delectable Vegetarian Dried Mee Siam that I ever had. The Wok Fried Carrot Cake was another tasty dish which I believe is suitable for vegetarian.
Thank you for the wonderful flavorsome vegetarian food.
I would like to express my appreciation for the wonderful catering experience we had from Four Seasons for our “Like QSM 2013″ event on 3rd of May. The spread was well-received and arrangements for the pre set-up as well as delivery was prompt and efficient to help make our event a successful one.
Thank you very much to you and your team for accommodating to our requests and being a reliable liaison for the catering. We would also like to dedicate a special note to the driver who came to our rescue by going the extra mile to help us (the bunch of delicate ladies) carry and set up our cocktail tables.
Our teamwork was certainly valuable and we will keep in contact with you and Skylar for any upcoming event catering.
Have a great day ahead.
Four Seasons Catering,
I would like to compliment Alden and the kitchen staff on his service.
I needed to add in extra orders for my order at the last minute and i know this is a challenge to Alden and the kitchen staff. When i called Alden on this issue, instead of just telling that it cannot be done, he instead did his best to help me contact his kitchen staff and chef to check if it could be possible. I know Alden probably would have been in a very difficult position to talk to the counterparts on this last min catering change BUT Alden managed to do it for me! Imagine my elation to know that my logistics issue has been resolved smoothly. For a events organiser, the main issue and worry is the logistics (e.g food etc) and I would want to work with a reliable caterer to ensure I am promised with reliable service and good customer care. At Four Seasons and with Alden, I have found my caterer!
Wanted to thank you and your company for great catering food for our grand opening last Friday.
The food was very good and fabulous. Really appreciate it.
Lastly, your staff/delivery Martin did a good work for helping us on the setting and also giving us some advise to it too.
Please send our regards to him that our company thanks him for the effort he made last Friday.
IGG Singapore Pte Ltd
On behalf of my team, we鈥檇 like to express our gratitude and thanks for being so accommodating and doing such a great job with the food and refreshments. We had received positive comments and feedback for the food too. We Look forward to engaging your service once again in the near future.
Thank & Regards
Republic of Singapore Air Force
Would like to express my appreciation to the driver, nazrin for assisting to set up the Christmas decorations. We were unable to provide photos for his competition but I would give my vote to him. Pls thk him on my squadron s behalf.
Thumbs up & Appreciate Cynthia Tan from Event Sales Team. Great service from her, as she exercised flexible when listening to our needs.
Impressive quick response from Driver Martin to SMS and delivered on time despite heavy traffic jam on 26 March.
Everyday, the setup was done up very neatly and tidy.